Why Choose Us?

There are so many web hosting companies available to choose from. It's not always about having a fancy website with shiney images and flash objects. It's about how the business is managed and how delicately we take care of our clients. Sure we offer customer support and all the standard features that every web hosting company offers but we can take the industry standards and push it to the next level. We want to show you exactly why you should choose IGXHost over any other:



24/7/365 Support

Although offering support is an industry standard, we've decided to take customer support to the next level by being able to provide it 24/7 all year round. Even if it's Christmas Day our staff will be on duty ready to serve you and to remedy any issues you may bring up. We offer various methods of support including e-mail, helpdesk, and live chat during our business hours. Industry leading 30 minutes guaranteed response time to all helpdesk requests.


Not A Genius?

Although offering support is an industry standard, we've decided to take customer support to the next level by being able to provide it 24/7 all year round. Even if it's Christmas Day our staff will be on duty ready to serve you and to remedy any issues you may bring up. We offer various methods of support including e-mail, helpdesk, and live chat during our business hours.


Money Back
Guarantee


We are confident that we will be able to satisfy your needs with our services and products. However, if you ever feel unhappy or no longer need our services anymore, we offer a full refund within 15 days of activation of your services, no questions asked.
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99.9% Uptime
Guaranteed


We guarantee that our servers will be up and running 99.9% of the time each month. We offer a service level agreement which reimburses our clients for any downtime that may occur.
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Zero
Overselling


We believe overselling is an unethical practice in this industry. Of course, there are web hosts out there who oversell and are able to maintain good service but there's always that sense of unreliability. Offering an unmetered amount of disk space and bandwidth on a shared server gives people a chance to abuse the server. Being on a shared server, everyone else on the server will be affected. This is why we do not oversell. What you purchase from us is what you get to use to it's full potential. Read More »


High Performance

When we say high performance, we mean it. IGXHost utilizes the new LiteSpeed web server which has proven to perform more than 600% faster than your traditional Apache web server in static content delivery. It is also over 50% faster in PHP content delivery. We also host all of our accounts on servers with RAID-10 disk arrays. RAID-10 will further help boost the overall performance of the server as well as data redundancy. A RAID-10 array has the highest disk read and write rates as well as offering the highest level of reliability as it can sustain multiple drive failures in some cases without any data loss. At IGXHost, you can expect the best of web hosting.


Quality
Hardware


IGXHost only uses servers with a minimal of 8 CPU cores (Dual Intel Quad Xeons) with no less than 8GB of RAM. We use high-end hardware and we don't cut any corners. Our servers are also located in the newly renovated 427 LaSalle data center facility located adjacent to the Chicago Board of Trade in downtown Chicago. The building is one of Chicago's preeminent carrier hotels with excellent options for metro and global connectivity.


Quality
Software


All of our shared, proxy, reseller, and business hosting accounts come equipped with everything you need. We feature the award winning cPanel control panel which is user-friendly and feature rich. We also offer RVSkins for our cPanel which will offer cPanel in 24 different languages with many custom skins and themes. We also offer the RVSiteBuilder Pro, which is a robust site builder perfect for both beginners and advanced users. Choose from over 590 templates and 24 different premium flash templates in a dynamic interface to be able to build a fully customizable website.


OpenVZ Virtualization

OpenVZ is container-based virtualization for Linux. OpenVZ creates multiple secure, isolated containers (otherwise known as VEs or VPSs) on a single physical server enabling better server utilization and ensuring that applications do not conflict. Each container performs and executes exactly like a stand-alone server; a container can be rebooted independently and have root access, users, IP addresses, memory, processes, files, applications, system libraries and configuration files.

High-End Servers Only

All of our hosting servers are high-end machines equipped with the latest and most powerful components to ensure high performance. We feature high end Intel and AMD CPUs with a minimal of 4 cores. We also use super fast hard SAS hard drives in a RAID-10 array for fast read and write speeds plus redundancy.

Rapid Response Team

Providing efficient customer support is one of our top priorities and it is what sets IGXHost apart from any other web host. Being able to maintain a 30 minute average response time to all requests is one of our main features. We know that when our customers need help, they'll need it fast. This is where our Rapid Response Team comes into play. Any helpdesk or e-mail request to any department is notified to each and every one of our staff who are on duty via e-mail and SMS. This way our staff will know when you've submitted the request and will be able to respond to you almost immediately on a first come first serve basis.

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